Hotel and Restaurant Management

Do you dream of living in a faraway, exotic place or a favorite getaway spot closer to home? Mountain lodges, seaside and ski resorts — and your hometown — all need people who are skilled in hotel and restaurant management. Our graduates enjoy positions as operational managers, sales and marketing professionals, front-desk clerks, and night auditors. They also manage motels, restaurants, banquet and catering services, marinas, bars, dining rooms, and hotel room divisions.

If you are organized and efficient even when working under pressure and juggling a variety of tasks, enjoy learning new things, physically fit, like working as part of a team that serves the public, have a pleasant personality and a healthy dose of common sense, then you are the perfect candidate for a career in hotel and restaurant management!

Program Version for Fall 2019

The Hotel and Restaurant Management program is a two-year course of study designed to develop qualified students in the organization and operation of hotels, motels, and restaurants. Emphasis is placed on all aspects of food and beverage services including the operation of large and small restaurants and commercial/industrial food service programs; the management of such lodging facilities as all-suite properties, hotels, resorts, private clubs, and bed and breakfast operations; and the study of travel and tourism and its impact on the hotel/restaurant industry.

The training provided by the Hotel and Restaurant Management program prepares students for entry into the fastest growing industry in the United States today. Individuals seeking a secure future in an exciting field should consider enrolling in the hotel and restaurant management program. A Restaurant Management option is available for students seeking career opportunities specifically in the restaurant field.

Students must complete all courses with a 2.0 grade or better before advancing to subsequent quarters.

Detailed Information

Practice Makes Perfect

Most of our program's students also work part-time for hands-on experience at local hotels and restaurants. Spokane's variety of hospitality venues offers a wide assortment of cuisine and levels of service, and the city is nationally recognized for its convention facilities. Available part-time positions in the area frequently include:

  • Front-desk operations
  • Housekeeping
  • Food and beverage service
  • Sales and marketing
  • Night auditing

Courses

  • HM 110 — Introduction to Hospitality — 5.0 Credits
  • HM 111 — Seminar - Hotel/Restaurant/Tourism — 2.0 Credits
  • HM 112 — Hospitality Mathematics — 3.0 Credits
  • HM 115 — Food Sanitation — 3.0 Credits
  • HM 116 — Nutrition for Chefs and Restaurant Managers — 3.0 Credits
  • HM 126 — Food Science — 5.0 Credits
  • HM 130 — Human Relations — 5.0 Credits
  • HM 141 — Maintenance and Engineering — 4.0 Credits
  • HM 151 — Restaurant Management — 3.0 Credits
  • HM 160 — Supervisory Housekeeping — 3.0 Credits
  • HM 202 — Front Office Procedures — 4.0 Credits
  • HM 205 — Hotel/Restaurant Law — 5.0 Credits
  • HM 208 — Hotel Sales and Marketing — 2.0 Credits
  • HM 220 — Tourism and the Hospitality Industry — 3.0 Credits
  • HM 232 — Hotel/Restaurant Management Principles — 5.0 Credits
  • HM 251 — Restaurant Management — 5.0 Credits
  • HM 255 — Menu Planning — 3.0 Credits
  • HM 265 — Hospitality Cost Controls — 5.0 Credits
  • HM 267 — Cooperative Education Work Experience — 1.0-18.0 Credits
  • HM 288 — Cooperative Education Work Experience (No Seminar) — 1.0-18.0 Credits

Learning Outcomes

  1. Pursue the many career opportunities in hotel, motel, or restaurant management.
  2. Formulate policies on advertising, publicity, and other marketing concepts.
  3. Analyze food-cost records and sales data to ascertain the distribution of costs and revenues among departments such as housekeeping facilities, restaurants, bars, convention, and banquet rooms, which provide various hotel and food services to permanent and transient guests.
  4. Analyze the responsibilities, function, and interrelationships between the “front of the house” and the “back of the house” operation.
  5. Communicate effectively with superiors, subordinates, and guests.
  6. Establish positive guest relations.
  7. Hire, train and supervise hospitality employees.
  8. Demonstrate proper personal hygiene and sanitation procedures in a hospitality operation.

Career Opportunities

The continued increase in tourism and business travel opens many opportunities for men and women to enter careers in the hospitality industry. These careers offer attractive surroundings and the opportunity for mobility and travel as well as excitement and adventure!

Potential positions include: Management and supervisory positions in hotels, motels, and restaurants; promotional management; food and beverage control management; housekeeping management and sanitation control in hotels, motels and restaurants; ownership in management of hotels, motels, restaurants; and many other career opportunities that are within the travel and tourism industry.

Student Testimonials

"SCC gave me exactly what I needed. The entire two years were concentrated on the hotel and restaurant business."

Roma Hollibaugh

SCC graduate,

Sales Manager,

Tacoma Convention and Visitors Bureau

"The contacts I made at SCC helped me get this job. Every day something happens at work that relates to what I learned in class. My training gave me a diversity of knowledge that I use on a daily basis. It's relevant stuff."

Steve Greene

Front Desk Clerk and Night Auditor,

The Courtyard by Marriott, Spokane.

Start

Fall, Winter, Spring

Program taught in:
  • English

See 9 more programs offered by Community Colleges of Spokane »

Last updated September 20, 2019
This course is Campus based
Start Date
Duration
2 years
Full-time
Price
9,400 USD
Fall Quarter 2019: Washington state residents - $9.400.00; Non-residents of state - $9,750.00.
Deadline
Request Info
New application deadline. Transfer Application Deadline Academic: August 23, 2019; IELP: September 13, 2019
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New application deadline. Transfer Application Deadline Academic: August 23, 2019; IELP: September 13, 2019
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New application deadline. Transfer Application Deadline Academic: August 23, 2019; IELP: September 13, 2019
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