Our Advanced Diploma in Tourism and Hospitality Management is a practical course that focuses on advanced skills to boost the portfolio of students from our Diploma in Tourism and Hospitality Management, as well as of working professionals.
This course is designed in such a way that it is for the students who want to seek a middle management position in Tourism and Hospitality sectors, for passionate staff in the industry, who desire to proceed into executive positions and for those who wish to progress into Bachelor degree programs.
- Full-time: 8 months (3-hour lessons/day, 5 days/week)
- Part-time: 12 months (3-hour lessons/day, 3 days/week)
The course structure is designed to provide students with the following necessary knowledge, skills, and tools:
- Banquet Management
- Bar Management
- Food and Beverage Operations Management
- Accounting and Finance in Tourism and Hospitality Industry
- Developing Managers
- Research Project in Tourism and Hospitality Industry
- Tourism Destination Management
- Meetings, Incentives, Conventions, Exhibitions (MICE) Management
- Industrial Attachment for 6 months
It is also designed for industry professionals who wish to update their skills and progress into a Degree course with renowned universities.
Course Learning Objectives
- Show understanding of International Business including knowledge of cultural differences of international business
- Identify the differences in Political, Legal systems of National Environment
- Understand government intervention in the international environment
- Understand global strategy and organization
- Identify global market opportunities and its assessment methods
- Understand licensing, franchising and other contractual agreements
- Understand global sourcing and marketing strategies of international business
- Understand the nature and meaning of organizational behavior and its importance in positively influencing the human resource characteristics of organizational culture
- Analyse the individuals’ contribution to organizational behavior and performance
- Identify the goals, expectations, and roles of individuals within an organization, for example, the importance of attitudes, behavioral issues, stress, etc
- Know the nature and meaning of motivation and their implications for management
- Identify the nature and meaning of job satisfaction, its relationship to work performance
- Understand the nature and significance of groups in organizations and effective teamwork
- Identify the communication process in the formal and informal organization and berries to effective communication
- Identify the relationship between tourism, society and the environment
- Understand the physical and cultural impacts of the growth of tourism on the environment
- Define the concept of sustainability and develop an understanding and appreciation of sustainability in tourism
- Understand the awareness of the environmental, socio-cultural and economic impacts of Tourism
- Incorporate the principles of sustainable tourism into developing and managing tourism destinations and products
- Understand the contemporary challenges of human resource management
- Identify the importance of human resource planning
- Understand the typical methods of performing a job analysis
- Explain the advantages and disadvantages of external and internal recruitment
- Understand the various sources of information used for personal selection
- Identify the various methods used for performance evaluation
- Understand the various types of incentive plans
- Understand the laws and legislation in managing facilities for employees and business activities
- Identify the business issues in managing facilities as a challenging business function
- Manage the workplace facilities as a built environment
- Incorporate security issues as a new priority in facility management
- Understand the dynamics of low and supply and elasticity of demand and supply
- Explain the efficiency and fairness of market
- Understand the markets in action
- Explain consumer choice and demand
- Understand different forms of competition
- Identify the factors of economic growth
- Understand the meaning of service marketing and consumer behavior in the service context
- Understand positioning services in the competitive market
- Acquire knowledge in developing service products
- Understand the mechanics of distributing service through electronic and physical means
- Know how to promote service and educate customers
- Design and managing service process
- Managing relationship and service loyalty
- Organising for change management and service leadership
- Gain insights into the importance of MICE in the tourism and hospitality industry, structure and different players of the MICE industry, type of events special requirements, the scope of MICE industry and sponsorship
- Demonstrate the basic understanding of the components of the concepts and techniques in the MICE industry
- Show understanding of principles and procedure for planning leisure services, resources, areas, and facilities
The course is delivered face-to-face in classroom mode and through e-learning.
January, April, July, and October
Assessments/Exams are conducted after every module.
Assignments, assessment tasks, Quizzes, & Written examination
In case of failure of a module, the student is allowed to take up to 1 supplementary assessment with payment of the appropriate fee. Modules are independent of each other.
Graduation Requirements and Awards
Students must complete and pass 8 modules to be awarded the Advanced Diploma in Tourism and Hospitality Management conferred by CSM Academy International Pte Ltd.
Local students must achieve an attendance of 75% and international students must achieve an attendance of 90% in any month of the course.
Employment opportunities include a variety of posts in a range of hotels, resorts, tour agencies, and ecotourism sites.
- Diploma in Tourism and Hospitality awarded by local Polytechnic or CSM Academy International or other relevant Diploma holders.
- IELTS with a minimum overall band of 5.5.
- GCE ‘A’ level pass in English or equivalent.
Application Fee (Non-Refundable and non-transferrable)
- International student: S$600 (before GST)
- Local student: S$50 (before GST)*
*Local student refers to Singaporeans/PRs/Employment Pass/Dependant pass holders
- For local students: S$ 8,800 (before GST)
- For International students: S$ 10,000 (before GST)
- Fee Protection Scheme***: Subject to prevailing market rate
- Medical Insurance Fee****: Subject to prevailing market rate
***The Fee Protection Scheme (FPS) serves to protect students’ paid fees.
****It is compulsory for all local and international students to purchase medical insurance which is valid throughout their course of studies with the CSM Academy International. Local students (Singaporeans, PRs & Non-student’s Pass holders) may opt-out of this scheme if they can provide the proof of adequate medical insurance coverage in Singapore.
- Payment of fees is in Singapore Dollars.
- Payment method only by Cheque/ Nets/ Telegraphic Transfer