Advanced Administrative Skills for Personal Assistants

Key Information

  • Course Code: ASS101
  • Duration: 2 weeks
  • Fee: £4975

Course outline

Office Organisation

  • Benefits of good organisation
  • Steps in organising
  • Office manuals
  • Authority and responsibility

Office Administration

  • Administrative office management
  • Objectives
  • Functions
  • Information management

Office Forms

  • Control
  • Designing forms
  • Form sets
  • Continuous stationery

Records Management

  • Characteristics of a good filing system
  • Selection of a suitable indexing system
  • Records Retention
  • Evaluating the records management programme

Office Stationery and Supplies

  • Standardisation of office supplies
  • Purchasing procedure
  • Principles of storage applicable to supplies
  • Control of consumption

Communication Management

  • Common barriers to communication
  • Effective communication
  • Oral communication
  • Written communication

Management Reporting

  • Report writing
  • Types of reports
  • Specimen of reports
  • Precis writing

Work Improvement and Work Measurement

  • Method study
  • Method improvement
  • Uses and applications of work sampling
  • Standardisation and work simplification

Secretarial Services

  • Qualifications of a secretary
  • Types of secretaries
  • Clerical services
  • Reception services

Control of Office Costs

  • Methods of cost reduction and cost saving
  • Establishing budgets
  • Types of budgets
  • Supervisory control

Target audience

This administrative training is suitable for:

  • Personal assistants
  • Secretaries
  • Administrative staff

Learning outcomes

Upon completion of this course, you will be able to understand:

  • Organisation as one of the fundamental functions of management.
  • The functions, nature, and scope of office activities.
  • How to use forms to assist in the fundamental functions of receiving, recording, arranging and giving information in the office.
  • The management of the vast bulk of correspondence and other documents which are created, received and stored in any business office.
  • How to control the large variety of stationery and other articles related to the day-to-day work of a modern office.
  • Communication as one of the fundamental functions of an office, and a process essential for all forms of business.
  • How to prepare reports as a summary of information.
  • The techniques aimed at increasing efficiency and productivity.
  • The requirement of secretarial and clerical services for efficient administration.
  • How to ensure all office expenses incurred are productive.
Program taught in:
  • English

See 131 more programs offered by London Business Training & Consulting »

Last updated September 10, 2019
This course is Campus based
Start Date
Nov 4, 2019
Mar 2, 2020
Duration
2 weeks
Price
4,975 GBP
Deadline
By locations
By date
Start Date
Nov 4, 2019
End Date
Nov 15, 2019
Application deadline
Start Date
Mar 2, 2020
End Date
Mar 13, 2020
Application deadline
Start Date
July 6, 2020
End Date
July 17, 2020
Application deadline
Start Date
Nov 2, 2020
End Date
Nov 13, 2020
Application deadline

Nov 4, 2019

Location
Application deadline
End Date
Nov 15, 2019

Mar 2, 2020

Location
Application deadline
End Date
Mar 13, 2020

July 6, 2020

Location
Application deadline
End Date
July 17, 2020

Nov 2, 2020

Location
Application deadline
End Date
Nov 13, 2020