Administrative Skills for Personal Assistants - Level 2

General

Program Description

Administrative Skills for Personal Assistants – Level 2

Key Information

  • Course Code: ASS101B
  • Duration: 5 days
  • Fee: £2625

Course Outline

Communication Management

  • Common barriers to communication
  • Effective communication
  • Oral communication
  • Written communication

Management Reporting

  • Report writing
  • Types of reports
  • Specimen of reports
  • Precis writing

Work Improvement and Work Measurement

  • Method study
  • Method improvement
  • Uses and applications of work sampling
  • Standardisation and work simplification

Secretarial Services

  • Qualifications of a secretary
  • Types of secretaries
  • Clerical services
  • Reception services

Control of Office Costs

  • Methods of cost reduction and cost-saving
  • Establishing budgets
  • Types of budgets
  • Supervisory control

Target audience

This personal assistant training is suitable for:

  • Personal assistants
  • Secretaries
  • Administrative staff

Learning outcomes

Upon completion of this course, you will be able to understand:

  • Communication as one of the fundamental functions of an office, and a process essential for all forms of business.
  • How to prepare reports as a summary of information.
  • The techniques aimed at increasing efficiency and productivity.
  • The requirement of secretarial and clerical services for efficient administration.
  • How to ensure all office expenses incurred are productive.

What is Included:

  • 30 hours of classroom-based training
  • Apple iPad
Last updated Mar 2020

About the School

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all o ... Read More

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Read less