Generate a sustainable advantage in cost, quality, speed, and customer service to achieve world-class performance. Using real-world case studies, group workshops, and animated computer simulation models, you explore a framework for diagnosing, improving, and designing effective processing systems and for identifying leverage points with the greatest impact on the bottom line.
This framework includes the Business Process Flow Paradigm which examines an organization as a collection of business flows with a critical link between operational drivers and strategic success. We analyze a set of "laws" representing the core science of lean operation--which describe the underlying behavior of manufacturing and service systems, including the fundamental relationships between performance measures such as throughput, work-in-progress, flow time, and process variability.
Taken together, these tools provide a firm scientific foundation for the practice of lean six sigma operations.
- The Strategic Role of Operations
- The Business Process Flows Framework
- The Toyota Production System
- Analyzing Process Flows
- Science of Lean and Six Sigma
- Basic Process Dynamics
- Variability Basics
- The Corrupting Influence of Variability
- Push and Pull Production
During this course, you will:
- Link day-to-day operational details to business strategies
- Analyze process flows to target improvement efforts
- Focus on operating policies that represent key leverage points with
respect to the bottom line
- Work with your systems natural tendencies to develop customized
policies for your environment
- Identify strategies for increasing throughput, shortening cycle time,
reducing variability, and improving qualityy