Skill Building Programs

Computer Systems Institute

Program Description

Skill Building Programs

Computer Systems Institute

Skill Building Programs

Computer Systems Institute’s Skill Building programs offer a way for students to gain professional skills needed in the business world. Each program is a specialized, fast-paced, flexible, and academically rigorous course of study. Students supplement classroom lecture with externships in various industry positions.

Each program is four academic quarters (44 academic weeks) in length and includes externships as an integral part of learning. These programs are not eligible for Title IV funding (financial aid).

Customer Service Specialist Program – 1 Year/44 weeks

Tuition – $4,700 per year or $1,175 per quarter

Book Fee and Supply Fee – $90 per quarter

The Customer Service Specialist program offers advanced development and training in professional and business-related skills. Students learn core competencies of customer relationship management through techniques that teach them to assess, assist, and meet the needs of customers. All four courses of the program – Customer Relationship Management, Call Center, Personal and Home Care Aide, and Customer Service as a Career – will focus on customer service and professional business skills.

Customer Relationship Management

Course Length: 1 Quarter or 11 weeks

Call Center

Course Length: 1 Quarter or 11 weeks

Case Studies in Customer Service

Course Length: 1 Quarter or 11 weeks

Customer Service as a Career

Course Length: 1 Quarter or 11 weeks

Hospitality Industry Professional Program – 1 Year/44 weeks

Tuition – $4,700 per year or $1,175 per quarter

Book Fee and Supply Fee – $90 per quarter

The Hospitality Industry Professional program is designed to help students be successful in different positions within the hospitality industry. Students learn core competencies of hospitality service through techniques that teach them to assess and serve the needs of customers and clients in a multitude of different industries. This program will also introduce the concepts and principles of treating customers as guests and creating an extraordinary experience for them.

Quality Service and Reception

Course Length: 1 Quarter or 11 weeks

Food Service

Course Length: 1 Quarter or 11 weeks

Case Studies in the Hospitality Industry

Course Length: 1 Quarter or 11 weeks

Business Etiquette

Course Length: 1 Quarter or 11 weeks

Small Business Administrator Program – 1 Year/44 weeks

Tuition – $4,700 per year or $1,175 per quarter

Book Fee and Supply Fee – $90 per quarter

The Small Business Administrator (SBA) program is focused on teaching students the essential concepts and skills necessary to grow and manage a business successfully. The one-year program consists of five core courses: Introduction to Small Business Administration, Marketing Strategies for Small Businesses, Bookkeeping, Financial Services, and an externship course. The classes cover the major knowledge-areas of entrepreneurship and equip students with practical knowledge and skills needed to become successful in business enterprises.

Introduction to Small Business Administration

Course Length: 1 Quarter or 11 weeks

Bookkeeping

Course Length: 1 Quarter or 11 weeks

Marketing Strategies for Small Business

Course Length: 1 Quarter or 11 weeks

Financial Services

Course Length: 1 Quarter or 11 weeks

Small Business Administrator Externship

Minimum 84 hours of externship and 6 hours of seminars are required for program completion

Administrative Assistant Professional Program – 1 Year/44 weeks

Tuition – $4,700 per year or $1,175 per quarter

Book Fee and Supply Fee – $90 per quarter

The Administrative Assistant Professional (AAP) program aims to equip students with necessary administrative skills needed to succeed in an office environment. The program includes the following five courses: Microsoft Word, Microsoft Excel, Office Procedures, Business Communications, and an externship course. The one-year program aims to provide students with imperative knowledge about proper professional behavior in an office environment, management of electronic files, and handling of correct office procedures.

Microsoft Word

Course Length: 1 Quarter or 11 weeks

Microsoft Excel

Course Length: 1 Quarter or 11 weeks

Office Procedures

Course Length: 1 Quarter or 11 weeks

Business Communications

Course Length: 1 Quarter or 11 weeks

Administrative Assistant Professional Externship

Minimum 84 hours of externship and 6 hours of seminars are required for program completion

Sales and Marketing Professional Program – 1 Year/44 weeks

Tuition – $4,700 per year or $1,175 per quarter

Book Fee and Supply Fee – $90 per quarter

The Sales and Marketing Professional (SMP) program is a one-year program that focuses on a wide array of business topics, theories, and practices. The SMP program consists of five courses: Introduction to Small Business Administration, Social Media Marketing, Communication for Sales, Consumer Psychology, and an externship course. The program assists students in honing the following skills: public speaking, interpersonal communication, sales operations, customer relations, and technical skills (such as digital marketing). Each course that composes the SMP program awards the student with a complete understanding of the sales and marketing world and prepares them to enter the field as a well-read professional.

Introduction to Small Business Administration

Course Length: 1 Quarter or 11 weeks

Social Media Marketing

Course Length: 1 Quarter or 11 weeks

Communication for Sales

Course Length: 1 Quarter or 11 weeks

Consumer Psychology

Course Length: 1 Quarter or 11 weeks

Sales and Marketing Professional Externship

Minimum 84 hours of externship and 6 hours of seminars are required for program completion

This school offers programs in:
  • English


Last updated October 27, 2016
Duration & Price
This course is Campus based
Start Date
Start date
Open Enrollment
Duration
Duration
11 - 44 weeks
Full time
Price
Price
4,700 USD
Information
Deadline
Start date Open Enrollment
Place
USA Chicago, Illinois
Application deadline Request Info
End date Request Info
USA Worcester, Massachusetts
Application deadline Request Info
End date Request Info
USA Lombard, Illinois
Application deadline Request Info
End date Request Info
USA Charlestown, Massachusetts
Application deadline Request Info
End date Request Info
USA Skokie, Illinois
Application deadline Request Info
End date Request Info
Duration 11 - 44 weeks
Price 4,700 USD
per year or $1,175 per quarter