This qualification is for people who need the knowledge and skills required to work as a skilled operator using a broad range of hospitality skills combined with sound knowledge of industry operations.
You will learn to operate independently or with limited guidance from others and use discretion to solve non-routine problems. You may have supervisory responsibilities and you may need to plan, monitor and evaluate the work of team members.
This qualification provides a pathway for you to work as a team leader or supervisor in hospitality organizations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.
There are no pre-requisites for this course.
You will complete core units of study in the following areas:
- Manage diversity in the workplace
- Work effectively in hospitality service
- Enhance the customer service experience
- Manage conflict
- Manage finances within a budget
- Coach others in job skills
- Lead and manage people
- Monitor work operations
- Implement and monitor work health and safety practices
Contact us for more information on the elective units offered within this course.
There are assessments for every unit.
Get credit for previous study and life experience:
Recognition of Prior Learning (RPL) helps you get your qualification faster. We will review your life and work experiences as well as any previous study you may have completed that might contribute to RPL for this course.
TAFE 2 uni pathways:
A TAFE NSW Certificate IV or Diploma could give you up to 12 months advanced standing in a university degree. Some Advanced Diplomas offer even more credit. Choosing a TAFE to University Pathway at North Coast TAFE is a great way to get practical 'job ready' skills and then gain entry to a university at an advanced stage. North Coast Institute offers a range of programs to help transition to University study.
This school offers programs in:
While there are no formal academic entry requirement for this course, for student visa purposes you may be required to show successful completion of an academic qualification equivalent to Year 10 or Year 12. Competency in English language to academic IELTS 5.5 or TOEFL (iBT) 46 or Certificate 3 in Advanced English for Further Study or equivalent.
North Coast Institute provides a range of English language programs, in which you can enroll anytime, that can help you transition to formal study.
Last updated July 11, 2016